Committee News

Staying Connected

Please review Brian Walker’s Strategic Planning Committee article in this issue. He has challenged all of you! His goal is to have an 80% participation rate on the SPC survey which was distributed to all members last week. He believes it’s achievable. Please remember the survey is very important as it will allow every member […]

Strategic Planning Process – The Importance of Surveys

“If you can’t measure it, you can’t improve it.” — Peter Drucker I want to thank all of you who have participated so far with the Strategic Planning member survey that was sent in late August. My challenge to all of you, was to have an 80% participation rate on the survey which I believe […]

Summit Broadband Contract Extension Approved

Summit Broadband has been our internet and cable TV provider since November 2018 when we signed a 10-year contract with them. Although we still have 2 ½ years left on our existing contract, for the past 18 months the Facilities Committee has been evaluating whether we should renew our contract with Summit or move to […]

Between the Numbers – Plans, Punches, and the 2027 Budget

“A budget is like a diet. Everybody agrees it’s a good idea until dessert shows up.” —Anonymous It’s September! That means we are one month closer to our next season at Heritage Palms—and, you guessed it, it’s time to begin budgeting for the Club’s next fiscal year. I know that may not sound all that […]

Andy Galan, Heritage Palms fitness instructor

Meet Andy Galan, HP Fitness Instructor

Andy Galan is an HP Fitness Instructor and Specialist Trainer in sports – especially golf and tennis. He obtained his Occupational Associate of Science degree in 2008, and in May, 2013, he received his BS in Sports Management – Fitness and Wellness. He is now working on his Masters for Health Promotion and Exercise Science […]

The Results Are In graphic announcing the 2026 member survey results

2026 Member Survey Results

The Board of Directors sent out its annual Operations Survey to HP members in April, 2026 through Club Benchmarking, a gated community and country club analytics company. This is the sixth year they have administered the survey for HP. Working with them, we can see how we, as a Club, compare to others in our […]

Staying Connected

Thanks again to the 80+ volunteers who agreed to participate in our Strategic Planning Focus Groups in June. You’ll find photos of some of the participants on page 10-11, along with an article written by Brian Walker highlighting year to date accomplishments and detailing the Strategic Planning Process itself. *********** BTP welcomes HP’s Director of […]

Strategic Planning Process – Steps to Implementation

“An organization’s ability to learn, and translate that learning into action rapidly, is the ultimate competitive advantage.” – Jack Welch Over the last three months, there has been a lot of activity related to the Strategic Planning Process as we continue to gather input from our members, Board, and staff on topics related to Strategic […]

HP Tennis Pro Carolyn Lawver Retires

MIKE AND CAROLYN LAWVER. After more than two decades of teaching, encouraging, organizing, and inspiring players at Heritage Palms, longtime Tennis Professional Carolyn Lawver is retiring, leaving behind a legacy that reaches far beyond the tennis courts. For many members, Carolyn has been a familiar and reassuring presence at the courts: a patient instructor, a […]

Staying Connected

Happy July 4th! This year we celebrate 250 years of independence, often referred to as the “Semiquincentennial.” The national initiative, established to lead the celebration in 2026, is branded as America250. See https://america250.org/. Some background… The Second Continental Congress, meeting in Philadelphia, voted for the independence of the United Colonies by passing the Lee Resolution […]