How to Find…

As was mentioned last month, the Heritage Palms website is the “go-to” place to find all the information about our community that you’ll ever need. Whether you’re looking for a schedule of exercise classes, requesting a tee time, looking for a good contractor to hire, past issues of Between the Palms, the latest menus, a non-profit to volunteer for, or our Board of Director minutes… they’re all available on our website. And there’s much, much more!

Let’s say to want to find… certain Documents related to the Club. It’s simple.

• Navigate to https://www.hpgcc.com

• Click “Member Login”

• Once in, place your cursor over “My Heritage Palms”

• Click “Documents” from the drop down

• Click “BOD Minutes” if you want to view a previous Board meeting or Executive Summary.

• Click on the arrows to expand the selection and view BOD documents for that month

• As you can see from the illustration on P. 14, there are other menu choices under “Documents.” These “Documents” basically refer to how the Club is run from an Operational standpoint.

• Would you like to see our current year’s “Budget” and the latest “Financial Results?” They are there.

• For you history buffs, the website also has 336 “BOD Resolutions,” going all the way back to April 23, 2006! They’re listed under Documents>Resolutions.

• Do you have a question about our “Declaration & Bylaws”? There’s an 89-page document describing same, as well as a “Certificate of Amendment” which updated these Bylaws.

• Heritage Palms “Rules” as well as our “Code of Conduct” also exist under the Documents tab.

• The “Rules” consist of 36 pages, ranging from Transfer Members, to Common Areas (i.e., pets, parking, fishing, solicitation, walking, operating a golf cart, biking), to Golf, to Tennis & Pickleball, to ARC, to the Activity Center, to Use of the Club, and Rules Violations/Disciplinary Action.

• The “Code of Conduct” two-page document addresses the Code of Conduct required of Board members. It lists 25 specific behaviors a Board member is held accountable to. For instance, the first two are: 1) Act ethically, with honesty and integrity, and in the best interests of the Club at all times. 2) All Directors must act respectfully and professionally at all times.

• Lastly, the “Survey Results” tab houses all of the annual Member Surveys which touch on the Operations of the Club. Again, for you history buffs, the surveys go back to 2017. From 2020 to present there is both a Member Survey listed, as well as an Executive Summary. That is the first year Club Benchmarking started conducting HP Member Surveys.

I hope this article gives you a feel for what is housed on our website from an Operational standpoint. And it’s all under one tab: “Documents!”